|
 |
 |
 |
 |
 |
 |
 |
|
You are here: » Home Page » Terms and Conditions | |
|
|
Distinctive Jewellery & Gifts....at Great Prices. Terms and Conditions We want you to be totally satisfied with the products you have purchased from us. We are committed to providing excellent service and outstanding products, and, if you have received Historic Connections products with which you are not entirely happy, we will do everything possible to rectify the situation. Price 1. The prices throughout our website are inclusive of UK VAT Sales Tax. On orders despatched outwith the EU, the UK VAT Sales Tax is automatically deducted. Ordering and Payment 2. We take payment at the time of order, not necessarily the time of despatch. This is to ensure your information is handled safely. Payments are processed securely and no card details are stored on our server. No order is accepted by Historic Connections until it has been checked and approved. If there is a problem we will email you within three working days. Tax 3. The purchaser may incur additional import duties and custom charges levied by local customs against orders dispatched to addresses outside the United Kingdom. These are levied at the port of ingress on a consignment-by-consignment basis and we cannot predict if they will be charged or influence if and how they may be levied. Delivery 4. We will endeavour to deliver goods promptly but accept no liability for delay for any cause. Returns, Exchanges and Cancellations 5. We want you to be absolutely delighted with all your Historic Connections purchases. If for any reason you are not completely satisfied, we offer no hassle refunds and exchanges. Refunds: Simply return your purchases to us within 14 days of receipt, clearly stating that you would like a refund. We will then reimburse the full value of the returned goods less any original delivery charges. The cost of returning goods to us for refund is the responsibility of the purchaser. This is conditional on the return of goods in their original packaging and in good condition. We do not accept responsibility for return postage costs or items lost or damaged in transit to us or in any other circumstances beyond our control, except at our discretion. Exchanges: Simply return your purchases to us within 14 days of receipt. We will then despatch replacement goods straight away. A re-delivery charge (at our standard rates) will apply. Cancellations: You can cancel an order by emailing orders@historic-connections.com quoting your Historic Connections order number. If you have already been sent an email confirming despatch, it will not be possible to cancel your order. Statutory Rights 6. These Terms and Conditions of sale do not affect your statutory rights. Law 7. Any dispute to be governed by Scottish Law. Traditions of Scotland™ and Historic Connections™ are trademarks of Historic Connections Ltd in the UK and other countries. |
